Experience

PhoneScreen: Client-focused and experienced

Client-focused Approach

We are focused on helping you build and maintain relationships with patients, caregivers, and healthcare providers. More than two decades in the healthcare industry has fostered client relationships in various sectors of the healthcare industry, from patient recruitment firms to pharmaceutical companies to physician practices. We work closely with each client to develop customized solutions for all your call center needs and to deliver exceptional results. Because of our commitment to excellence, many of our clients have developed into long-term partnerships and preferred provider relationships.

Industry Expertise

As a part of our patient screening and recruitment services for clinical trials we have worked in more than 100 disease states, and have helped complete numerous drug development programs. PhoneScreen operators speak with thousands of callers each month, and our state-of-the-art system allows us to communicate with consumers live, on-line, and via interactive voice response (IVR) technologies. We offer customized solutions and scalable technologies to meet our customers’ needs.