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White Papers


Increase Patient Adherence and Do More With Less

This white paper covers numerous issues related to noncompliance, and what it means to sponsor companies. It describes how patient support programs can make a significant difference in patient behavior, resulting in higher patient compliance rates, better patient health, lower expenses for payers, and improved patient retention for life science companies.

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Download related podcast - Improve Adherence with Patient and Caregiver Support Programs

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Seize the Moment: Tele-Sales Solutions Delivering Impact and Flexibility

This white paper illustrates how tele-sales solutions provide valuable interactions and develop relationships with healthcare providers and their offices in customized ways that meet their individual needs.

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Download related podcast - Insights from the Field: Tele-Sales Solutions Build Relationships between the Brand and HCPs

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Selecting the Right Call Center Partner: Tips for Success

This whitepaper discusses call center best practices.

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Download related podcast - Tele-detailing: Responding to Changing Pharma Sales Models

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Shifting Pharma Sales Models to Focus on Providing Value

This white paper covers how sales models are adapting to include new "channels", such as tele-detailing, e-detailing, and web advertising to physicians. The primary channel to date has been live in-office interactions with sales representatives. What are needed are complementary secondary channels that are available 24/7 and on-demand.

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Download related podcast - Keys to Partnering with a Pharmaceutical Call Center

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