Phone Screen - Professional Medical Answering Service for Doctors and Medical Practioners in the Medical Industry

Healthcare Call Center Services

An AMAC Company. NASDAQ: AMAC

> > Retention & Compliance

Enrolled subjects are more likely to adhere to protocol requirements when their study related tasks are top-of-mind. PhoneScreen provides patient outreach, data capture, and motivational follow-up to enhance the viability of your drug development program.

Operator and IVR Services

Live operators and Interactive Voice Response (IVR) solutions decrease subject drop-out rates and ensure capture of all relevant data. Trial-specific retention and compliance solutions may be designed around patient needs and anticipated concerns, including:

Appointment reminders
Pre-visit instruction calls
Medication and diary reminders
Diary capture assistance
Lost or hard-to-reach subject locator

Fulfillment Services

At PhoneScreen, our communication channels include fulfillment of maps, directions, appointment confirmation, and custom print materials for patient motivation. Materials may be personalized to each study participant and custom-tailored for an individual study or research site. From printing, database management, package assembly, and delivery with tracking tools, PhoneScreen can do it all. Allow us to put your letter or package in the right hands.

Click here to learn how we can lead your retention and compliance programs to greater success.